Program Evaluation



Group Members
Roles
Commented On
DeArtha Chambers
Group reflection & highlights, final edit, post to blog
Group 2 Narrative Learning
Group 4 Humanist Learning
Tashina Manuel
Unified student response section, reviewed final edit
Group 1 Experiential Learning
Group 4 Humanist Learning
Terry Rood
Professional review, task master, and final edit

Raeanne Schlotterbeck
Professional review, professional evaluation section, table, and reviewed final edit
Humanist Learning
Narrative Learning







DeArtha Chambers
Tashina Manuel
Terry Rood
Raeanne Schlotterbeck



Educational Services for the Graduate Student Program Design Evaluation
Ball State University
Dr. Bo Chang


 

Professional Evaluations

Our group sent our program design to three professionals in a variety of educational fields. All three responded with helpful feedback that will help guide our demonstration. All three evaluators agreed that the program would fill a need for adult learners returning to grad school.

Lianne Lockhart (Original Evaluation in Appendix)

About Lianne

Lianne is an Operations Analyst at a utility company and has over 10 years of experience in the field of financial operations. Lianne has had a lot of educational experience including receiving her Bachelors of Science as well as a Masters of Arts in Executive Development.

Lianne’s Evaluation

Strengths
Lianne agreed that our self-directed learning program is a much needed program and would have been nice to have when she returned to school for her Masters after 8 years of not being a student. She also agreed that there are always new changes happening in education, so having extra guidance to help learn new skills in technology would be beneficial to the learner. Therefore, this review verified that our program is necessary.

Weaknesses
Lianne suggested an extra review and revision to fix grammatical errors and Internet link concerns throughout the paper. She also advised that we give an explanation of a Likert scale survey for people who are not familiar with this type of instrument.  Lianne also asked for clarification of the length of our program.

Dr. SP (Evaluator chose to remain anonymous) (Original Evaluation in Appendix)

About Dr. SP

Dr. SP is the director of Disability and Adaptive Technology Center at UWSP. Dr. SP has a Bachelor of Science, Master of Arts, Master of Science, and a Doctorate in Education.

Dr. SP’s Review

Strengths
Dr. SP explained that the program contains relevant literature and is very strong pedagogically. SP believes we have created a unique program that has taken the foundation of our research and made it into an accessible and interactive teaching and learning approach. SP also agreed that this program is needed for students returning to a graduate program to acquire needed skills that will help them with their degree. SP ended with stating, “This is an exceptional program.”

Weaknesses
Dr. SP’s evaluation of our program pointed out that the weakness is simply the alternative to the strength, which is that it is self-directed. If students have “a low tolerance for ambiguity, a low tolerance for investigation, or a frustration they may be put off by the program.” Therefore, if a student finds the program to be a hindrance, this could leave the student feeling unsatisfied. SP suggested that adding other academic supports or scaffolds would be helpful and would allow the student learners to have necessary support to complete this program.

Angela Witham (Original Evaluation in Appendix)

About Angela

Angela Witham obtained a Business degree as well as a Master’s in Education with a vocational education endorsement. Angela currently teaches in the career center at Richmond High School. She is also an Accreditation Specialist for PJ’s College of Cosmetology.

Angela’s Review

Strengths
Angela, like the other two evaluators, agrees that this self-directed learning program is necessary for students returning to school. She feels that we justified the needs of this program through our research of other self-directed learning program described in our paper.

Weaknesses
Angela pointed out that facilitating more communication within the self-directed learning groups in the program would be helpful. A cohort group, advisors, and any additional support staff should support this communication. Angela also pointed out that while this program can be helpful, it should be user friendly so that it is very doable for students. It must also be organized in a way the self-directed learner can still incorporate everyday responsibilities.

Students’ Responses

            Overall, we agree with the evaluations.  It appears that our professional evaluators thoroughly reviewed our program design.  Their reviews and suggestions were well-thought out and help us to see the strengths and weaknesses in our program design.  Our evaluators even went above and beyond, by checking grammar errors and an error in one of our links.  We are grateful for this.  One of the strongest commentary we received back on our reviews was the attachment to pedagogy and theory, specifically self-directed learning theory. As stated by DR. SP this makes our program unique, accessible and interactive. Several of the student reviews agreed in their assessment of their own needs as returning adult graduate students. Even those students who did not take a break in between their undergraduate and graduate degree commented of our programs utility.  All of our reviewers agreed that this program will serve students well, and is a great program to have in place.
            While we received positive comments, we also now realize there is room for improvement in this program design. First, we need to make sure this program is a help not a hindrance to the learner. The program should be completely laid out and monitored by a professional who can scaffold and facilitate a positive learning experience. While this is a goal of ours, we should look at how we can display this more in our demonstration. We could possibly have a “help” or “Q&A” or “Contact us” section for students who need extra guidance in the program. We could also create an “orientation” video for new students. 
We can also improve the program by listing the courses available and clearly identify that the APA is an exemplar of the other programs, ensure the accessibility and adaptability for each student (e.g. working with own academic advisor, ensure online instructors are available as needed, and work with student’s existing assignments), and adapting the program for high school students as well.  Furthermore, we need to make sure that it is clear in our design that students will be scaffolded as much as they require.  Students scoring very low on the SDRS will be given every opportunity to interact with faculty who can help them find and understand the sections they need while steering them toward becoming more independent learners.  Including a more specific plan as to how students will be able to incorporate this program into their everyday busy lives will also be helpful.  This can be done by creating a schedule of activities to include in an appendix, or in our Implementation section of our Program Design.  The schedule of activities will include the days of meetings, the meeting formats, and due dates of the assignments.
Group Reflection
Highlights
Our program is unique for three reasons, the target audience combined with the practicality of the program, the pedagogical theoretical basis of the program. The first of these is the target audience of graduate students combined with the practicality of our program design’s focus on academic skill sets. Overall there are many strengths and weaknesses to our program design. Responses provided by both professionals and students was positive, accepting, and excited at the notion of our program designed to assist the SD learner in their academic career. Issues with clarity, detailed assignments and events, as well as support provided were observed difficulties with our program we will address by clarifying our language, providing additional details of our program’s nuances, and building a schedule of assignments and activities.
Process
            Beginning early, having a plan, and regular communication are key to the success of this project. For the program evaluation, upon submission of the Program Design assignment, individual group members sent the program design to professionals to review; of the reviews sent our three of four were returned completed. Similar to our previous assignments, we first had group meeting on ‘gotomeeting’ to review the group plan and schedule. Next, we divided the work between group members per the group plan and then went to work on our individual parts. Communicating through emails after the meeting, we shared the professional reviews between all group members, as well as our personal feedback from the reviews (professional and student). Finally, all drafts were sent to one member and a final draft was written and presented to the group for edit before posting.
           

APPENDIX

LIANNE LOCKHART

Summary of your role and position and your qualifications (Work, Education, Experience)

Bachelors of Science in Finance
Masters of Arts in Executive Development
Currently working as an Operations Analyst at an utility company with over 10 years of experience in finance/operations fields

What do you like most about our program design?

Definitely a good topic to discuss. As an adult learner, something like this would have been great to have in place when I returned to school from being out for about 8 years.  Many things had changed and a program like this will allow the adult learner to better understand what is needed of them and how to go about learning those skills needed to succeed.

What do you think should be improved? Why? And how?

Please review for grammatical errors. Describe what a Likert scale survey is (this is the first time I have heard of it!). Is this the self-directed readiness scale that is talked about throughout the paper?  The following link either needs to be fixed or removed https://www.blogger.com/null in the Goals section. Will all programs be 6-weeks at length or just the graduate student programs?


Dr. SP - Director of Disability and Adaptive Technology Center, UWSP
BS, MA, MS, Ed.D.

Strengths of program
The foundation of this program is grounded in relevant literature and is very strong pedagogical.  Taking that foundation and wrapping it in an accessible and interactive teaching and learning approach makes this program unique.  Students are able to access and engage with the material when and how they are able which is a factor necessary for students returning to the educational setting. The self-directed format is highly desirable for working professionals as they attempt to gain new skills or polishing existing skills.

Weaknesses of the program
The weakness of the program is the alternative of the strength; it is self-directed.  Student who have a low tolerance for ambiguity, who have a low tolerance for investigation or frustration may be put off by the program or unsatisfied.  A number of other academic supports or scaffolds would be helpful and would allow the student to feel they have the support necessary to complete the program.  Overall this is an exceptional program
Angela Witham
1.       What is your profession?   High school educator. Adult ed instructor, Accreditation specialist for PJ’s College of Cosmetology
2.       What schooling have you been through? Undergraduate, a business major; M.Ed. in Education, vocational endorsement
3.       What do you like about the Self-Directed Learning program design that Group 3 came up with?  I completely agreed with the SD Learning program and believe that an adult learning returning to school needs additional support and assistance.  You have thoroughly addressed these needs in a manner which if providing direct support to the learner.
4.       What improvements could this group make and how?  Communication with their cohort group as well as from advisors and additional support staff.  The program must be doable and must be organized in a manner in which the SD learner can still incorporate every day responsibilities.

13 comments:

  1. You guys received some great feedback. I appreciate the fact you all asked three individuals working in different professions to review your program.

    Just a thought in regards to Dr. SP's assessment of the weaknesses of the program...perhaps, a disclaimer in the course description that the course is self-directed and may not be for everyone would be an alternative.

    Great job!

    M. Rose Hobby

    ReplyDelete
    Replies
    1. perhaps, a disclaimer in the course description that the course is self-directed and may not be for everyone would be an alternative.

      --- Good suggestion!

      Bo

      Delete
  2. I think the line of how much facilitating there needs to be in self-directed learning can be tricky! One can question if there is too much guidance being given which potentially takes away from the idea of self-direction. But as your one reviewer states it is important to have the program be user friendly and I think an orientation video and FAQ's or Q&A session as you mention would go along way to do so.

    ReplyDelete
    Replies
    1. I think the line of how much facilitating there needs to be in self-directed learning can be tricky! One can question if there is too much guidance being given which potentially takes away from the idea of self-direction.

      -- That is true.

      Bo

      Delete
  3. Dr. SP made such a good point about the tendency of people to back out if things get too cumbersome being an inherent challenge of self directed learning. I wouldn't have thought of that right away, but it makes perfect sense. It's challenging to create the structure and external motivation needed to get the ball rolling if it's not immediately apparent what the learner is going to gain out of making all of that effort, while still leaving room for the learner to guide the process themselves. It sounds like you have some good ideas to create some balance there.

    ReplyDelete
  4. It is interesting to see the different opinions of professionals from different backgrounds. Your group has done a great job incorporating the suggestions into your revisions. I like the idea of adding a Q&A section. Being able to easily contact the program directors should help students from getting frustrated or confused.

    ReplyDelete
  5. I like how how listed the respondent's original feedback in an "Appendix". It was a good idea; our group should have done that ;-). Lianne Lockhart and I were in class together last semester; great gal and smart too! Real go-getter. You couldn't have picked a better respondent. A further suggestion for this evaluation would be to SHOW exactly how you would change or add information according to suggestions that were made :).

    ReplyDelete
  6. Is it a bad critique to say that your reviewers were not very critical? Not that I think there were a bunch of flaws in your program design, but it seems like the reviewers didn't go into a lot of depth about revisions. Perhaps this is a reflection of the fact that when I have friends or peers give feedback, I always expect them to be really harsh because I would rather they tear it apart than an instructor or a journal. Overall I do agree that your program would be a great benefit and is well-designed and this is reflected in your reviews. :)

    ReplyDelete
    Replies
    1. Is it a bad critique to say that your reviewers were not very critical?

      --- I agree with you!

      Bo

      Delete
  7. I agree with Alyssa - they didn't offer much as far as recommendations go. I think that could have been limited by just asking the two questions. I know what you mean when you ask people you know to review your work. I explicitly told mine not to hold anything back and that she wouldn't hurt my feelings!

    ReplyDelete
  8. Feedback is good but critical feedback is always best so that you can improve your program. Although I do agree with most of the feedback. I too didn't know what a Likert scale was when I read your program. One serious flaw of your program evaluation section would be that you have someone who wishes to be anonymous and you give me the employment location and the title of that person. I found them within moments. Would advise you to delete the employment location. Thanks Laticia

    ReplyDelete
    Replies
    1. Good suggestion, Laticia! If the evaluator did not mind showing their title and employment location in website, that probably is fine. It depends on how students negotiated with that evaluator about what to show and what not to show, and how easy people can guess the name of the evaluator from the title and employment location.

      Bo

      Delete
  9. DeArtha, Tashina, Terry, Raeanne.

    I really like your responses! I like the concrete suggestions you provided based on the feedback from the evaluators. I like that you listed the link to your program design. The layout of the paper is clean and organized.

    I like the followings:


    The program should be completely laid out and monitored by a professional who can scaffold and facilitate a positive learning experience. While this is a goal of ours, we should look at how we can display this more in our demonstration. We could possibly have a “help” or “Q&A” or “Contact us” section for students who need extra guidance in the program. We could also create an “orientation” video for new students.

    --- Good!

    Students scoring very low on the SDRS will be given every opportunity to interact with faculty who can help them find and understand the sections they need while steering them toward becoming more independent learners. Including a more specific plan as to how students will be able to incorporate this program into their everyday busy lives will also be helpful. This can be done by creating a schedule of activities to include in an appendix, or in our Implementation section of our Program Design.

    -- Good!



    Suggestions:

    You can provide more information about your program to the evaluators and ask them their thoughts about your design. For example, you can tell them the main ideas of SDL, and the rationales of how you designed your program. Such information will help your evaluators understand how you designed the program.

    Bo

    ReplyDelete